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Curt Smith

Adhésion le 22 oct. 2021

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Dernière activité le 14 sept. 2022

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Dernière activité effectuée par Curt Smith

Curt Smith a ajouté un commentaire,

CommentaireCustomer management and profiles

Is there a way to export all users to a list?  If so, can the list include the users Organization?  Or, can I do a search for all users with no organization?

Afficher le commentaire · Publication le 14 sept. 2022 · Curt Smith

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Curt Smith a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

There was a post by Nicole in the Community Team 4 months ago that gave some hope.  Nicole, can you please give us some idea of progress?  

Afficher le commentaire · Publication le 22 nov. 2019 · Curt Smith

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Curt Smith a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I agree that the Agent Dashboard needs to be customizable!  As I evaluated other products recently, even the cheapest most basic solutions allow for this.  Specifically, I just need some space to post a "Banner" to alert about news of the day (like we are taking email off line today from 1pm to 2pm for maintenance...) and also the ability to add a couple of custom links.  Very basic.

Afficher le commentaire · Publication le 02 mars 2018 · Curt Smith

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