Maintenance
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Dernière activité effectuée par Maintenance-
Maintenance a créé une publication,
Tickets no details to CC'd user
Hi My Customer logs a call. The Agent can see everything on his inbox the customer requested on email. I am unable to enable: MAKE EMAIL COMMENTS FROM CCed USERS PUBLIC. I wanted to enable that to ...
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Maintenance a ajouté un commentaire,
OMG 8 years and still not resolved. This one guy that logs calls , CC's Zendesk , and me as well , now i keep getting the updates on his calls logged. It doesn't even have anything to do with me. ...