Avi Warner

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Stuart Buddrige Matthias Miltenberger Unfortunately, last year I had removed the app from the marketplace as Zendesk is deprecating http targets which are used by the app to function and I don’t cu...

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• Avi Warner
• Création 3 mai 2022 16:27
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Quick note, my app (Carbon Copier) does not work with the new Followers feature. I'm working on an updated version compatible with both, but please don't install right now if you have activated Fol...

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• Avi Warner
• Création 19 juillet 2019 18:51
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Christian, that’s right, I’m not sure my app will work on Essential plan. If you were able to purchase, please reach out to me via email and I can help w a refund. @Gasper, take a look at my app...

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• Avi Warner
• Création 17 juillet 2019 13:51
• -1 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@alon unfortunately not that I can figure out :/  The app works by adding CCs via target as the ticket is created, but by the time your 'Notify Requester of Received Request' trigger, or the intern...

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• Avi Warner
• Création 10 décembre 2018 22:36
• -1 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@jeremy the app only works on tickets in Support. Haven't really looked into Explore.

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• Avi Warner
• Création 30 novembre 2018 14:54
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Bruno, it's a one time cost that goes to buying me a coffee every once in a while :) @Jeff / @Steve / @Greg thanks for the shoutout, glad the app is working for you.

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• Avi Warner
• Création 28 novembre 2018 16:49
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

If interested, my app, Carbon Copier, is live on the Zendesk Marketplace. While it doesn't add a trigger action for end-user CCs, it adds a custom field to Users & Organizations. When you add end-u...

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• Avi Warner
• Création 14 juin 2018 17:45
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@sonja, @martin, @david, @aaron. The app is pretty basic and in a working state. I wasn't able to get it working with triggers, but it creates a custom field on the User & Organization level. If yo...

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• Avi Warner
• Création 28 mai 2018 22:06
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

 @Aaron, @Martin, @David. Good to see some interest (and maybe some help testing things out). I'll post details when things are up and running.  In the interim, @Jhoan is totally right. This is def...

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• Avi Warner
• Création 18 mai 2018 18:07
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

If anyone is interested, I'm working on an app that will allow you to add email addresses as CCs via a trigger. Hoping to have a prototype working in a couple weeks. If you'd like to beta test, let...

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• Avi Warner
• Création 18 mai 2018 03:25
• 3 votes