Recherches récentes


Pas de recherche récente

John Brunker's Avatar

John Brunker

Adhésion le 16 oct. 2021

·

Dernière activité le 27 déc. 2023

Suivis

0

Abonnés

0

Activité totale

29

Votes

3

Abonnements

13

APERÇU DES ACTIVITÉS

Dernière activité effectuée par John Brunker

John Brunker a ajouté un commentaire,

CommentaireTriggers and automations

Thanks Raman Kalia. I tried this also but nothing is firing when I have this setting. I wonder if there is some other attribute that would need to change from the recipe above.

Afficher le commentaire · Publication le 14 oct. 2022 · John Brunker

0

Abonnés

0

Votes

0

Commentaire


John Brunker a ajouté un commentaire,

Commentaire de la communauté Discussion - Tips and best practices from the community

Ludmila Buza Were you able to do this on ticket types other than "Task"?

Afficher le commentaire · Publication le 04 oct. 2022 · John Brunker

0

Abonnés

0

Votes

0

Commentaire


John Brunker a ajouté un commentaire,

CommentaireExtending Zendesk

Thanks for the quick response Greg. I have tried inserting the code snippet via source code with no luck.

I had installed this app as I thought it was required to enable this type of embedding. https://www.zendesk.com/marketplace/apps/support/1/iframe/

In the setup for this it asks for the iFrame URL. We are trying to embed Sprout videos. I've attached a screen shot.

Here is an example embed code.

Any ideas?

 

 

Afficher le commentaire · Publication le 26 sept. 2022 · John Brunker

0

Abonnés

0

Votes

0

Commentaire


John Brunker a ajouté un commentaire,

CommentaireExtending Zendesk

We're looking to utilize this to embed Sprout videos in various help center articles but not having any luck. What would be the proper input for the iFrame URL field in the app setup?

Afficher le commentaire · Publication le 26 sept. 2022 · John Brunker

0

Abonnés

0

Votes

0

Commentaire


John Brunker a ajouté un commentaire,

CommentaireEnd users and organizations

It would also be great if we could search/filter by tags.

Afficher le commentaire · Publication le 08 avr. 2022 · John Brunker

0

Abonnés

3

Votes

0

Commentaire


John Brunker a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Ditto all of the above. +1

Afficher le commentaire · Publication le 03 janv. 2022 · John Brunker

0

Abonnés

2

Votes

0

Commentaire


John Brunker a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Can you share a link to the Confluence integration documentation. I'm not finding that anywhere. Thanks.

Afficher le commentaire · Publication le 08 nov. 2021 · John Brunker

0

Abonnés

0

Votes

0

Commentaire


John Brunker a créé une publication,

Publication Feedback - Admin Center

It would be nice to see the user's role info in the initial view.

Publication le 03 sept. 2021 · John Brunker

10

Abonnés

8

Votes

2

Commentaires


John Brunker a ajouté un commentaire,

Commentaire de la communauté Q&A - Chat, messaging, and widgets

You are wonderful. That was it. Thanks so much for your help.

Afficher le commentaire · Publication le 22 juin 2021 · John Brunker

0

Abonnés

1

vote

0

Commentaire


John Brunker a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Yes, it would be very helpful if a macro could be set up to automatically link an incident to an existing problem ticket.

Afficher le commentaire · Publication le 21 juin 2021 · John Brunker

0

Abonnés

0

Votes

0

Commentaire