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John Brunker
Adhésion le 16 oct. 2021
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Dernière activité le 27 déc. 2023
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Dernière activité effectuée par John Brunker
John Brunker a ajouté un commentaire,
Thanks Raman Kalia. I tried this also but nothing is firing when I have this setting. I wonder if there is some other attribute that would need to change from the recipe above.
Afficher le commentaire · Publication le 14 oct. 2022 · John Brunker
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John Brunker a ajouté un commentaire,
Ludmila Buza Were you able to do this on ticket types other than "Task"?
Afficher le commentaire · Publication le 04 oct. 2022 · John Brunker
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John Brunker a ajouté un commentaire,
Thanks for the quick response Greg. I have tried inserting the code snippet via source code with no luck.
I had installed this app as I thought it was required to enable this type of embedding. https://www.zendesk.com/marketplace/apps/support/1/iframe/
In the setup for this it asks for the iFrame URL. We are trying to embed Sprout videos. I've attached a screen shot.
Here is an example embed code.
Any ideas?
Afficher le commentaire · Publication le 26 sept. 2022 · John Brunker
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John Brunker a ajouté un commentaire,
We're looking to utilize this to embed Sprout videos in various help center articles but not having any luck. What would be the proper input for the iFrame URL field in the app setup?
Afficher le commentaire · Publication le 26 sept. 2022 · John Brunker
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John Brunker a ajouté un commentaire,
It would also be great if we could search/filter by tags.
Afficher le commentaire · Publication le 08 avr. 2022 · John Brunker
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John Brunker a ajouté un commentaire,
Ditto all of the above. +1
Afficher le commentaire · Publication le 03 janv. 2022 · John Brunker
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John Brunker a ajouté un commentaire,
Can you share a link to the Confluence integration documentation. I'm not finding that anywhere. Thanks.
Afficher le commentaire · Publication le 08 nov. 2021 · John Brunker
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John Brunker a créé une publication,
It would be nice to see the user's role info in the initial view.
Publication le 03 sept. 2021 · John Brunker
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John Brunker a ajouté un commentaire,
You are wonderful. That was it. Thanks so much for your help.
Afficher le commentaire · Publication le 22 juin 2021 · John Brunker
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John Brunker a ajouté un commentaire,
Yes, it would be very helpful if a macro could be set up to automatically link an incident to an existing problem ticket.
Afficher le commentaire · Publication le 21 juin 2021 · John Brunker
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