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Prashant

Adhésion le 03 févr. 2022

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Dernière activité le 26 mars 2024

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Dernière activité effectuée par Prashant

Prashant a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)
Communauté

Thank you @Jessica G.

Afficher le commentaire · Publication le 26 mars 2024 · Prashant

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Commentaire de la communauté Q&A - Help center and community
Communauté

Hi Jillian Coury,

Try to use this CSS in style.css file

.articles h2{
font-size: 24px;
}
Adjust font-size your required size.
 
 

Afficher le commentaire · Publication le 26 mars 2024 · Prashant

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Prashant a créé une publication,

Publication Feedback - Ticketing system (Support)
Zendesk support menu tabs not aligned center

Zendesk menu options not aligned center.

Publication le 26 mars 2024 · Prashant

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Commentaire de la communauté Q&A - Help center and community
Communauté

Hi raphael peguet,

Try to use below code in Home_page.hbs

   

Show text to agents

 

 

 

Afficher le commentaire · Publication le 26 mars 2024 · Prashant

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Prashant a créé une publication,

Publication Q&A - Account and billing
How to identify brand domain name change effects on the Zendesk support

Hi team,

my company has multiple brands on Zendesk support.
I want to change one of the brand names support.abc.com to support.xyz.com based on host mapping.it's affected by 
the help center, Dynamic content, views, macros, webhooks, triggers, email, custom applications, Zendesk applications,brand-id, etc.
How I can find that?

So how i can test this host mapping side effects on a sandbox account or trial account or directly on the production environment  🤦‍♂️

Thanks,

Modification le 12 oct. 2022 · Prashant

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Commentaire de la communauté Q&A - Help center and community
Communauté

Thanks Dane reply.
I my case user segments shown based on creation date! is there any solution to display newly created segment one shown top list?

Afficher le commentaire · Publication le 13 août 2022 · Prashant

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Publication Q&A - Help center and community
Guide user segments list view
Hi team, My client have around 24 user segments and I'm added new user segment.So how I show newly added user segment on top of list on article visible options.

Publication le 29 juil. 2022 · Prashant

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Commentaire de la communauté Q&A - Help center and community
Communauté

Hi Dave Dyson,
Thanks for reply.
I have custom dropdown like "issue_type" with some options.Now I'm trying to add more dropdown options on that custom dropdown on help-center.how to add that based on Id? Or other script

Afficher le commentaire · Modification le 04 juin 2022 · Prashant

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Prashant a créé une publication,

Publication Q&A - Help center and community
How to add custom drop-down options on help-center
Hi Zendesk community, How to add more options on Zendesk custom drop-down using javascript or jQuery on help-center. Can anyone help on this

Publication le 03 juin 2022 · Prashant

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Prashant a créé une publication,

Publication Feedback - Chat and Messaging (Chat)
Messaging proactive greetings multiple languages

How to display proactive greetings on multiple languages using messaging?

Modification le 11 mai 2022 · Prashant

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