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Pete Dyche
Adhésion le 22 oct. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Pete Dyche
Pete Dyche a ajouté un commentaire,
Good morning
We too would appreciate the functionality to configure an automation to add the 'end user' to the CC field should they differ to the requester. This is required as our customers have multiple engineers working on issues and will not receive email notifications should our support team respond to their updates.
Can ZenDesk provide an ETA as this seems to have been requested by numerous people over a long period of time on this thread?
Thanks
Pete
Afficher le commentaire · Publication le 30 avr. 2014 · Pete Dyche
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