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nouschka loijen
Adhésion le 22 oct. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par nouschka loijen
nouschka loijen a ajouté un commentaire,
Commentaire de la communauté Feedback - Ticketing system (Support)
We are working with a system in which we will put the tickets on solved when we have the issue fixed, so the customer (end user) can have a specific amount of days before the ticket will close.
However, this is not working because closed tickets are also shown as solved for the customer.
Is there a possibility that these closed tickets can also be shown as closed for the customer.
Afficher le commentaire · Publication le 06 déc. 2019 · nouschka loijen
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