Chris McCauley

1. Communauté
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

@Jake: That's odd, in a few of our old Ticketing systems, changing the text of the ticket type was possible. In this case, I simply want to change the word Incident because our user's don't underst...

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• Chris McCauley
• Création 28 juillet 2011 13:00
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

Yes, we need this too - and the ability to change Ticket Type

• Afficher le commentaire
• Chris McCauley
• Création 27 juillet 2011 08:39
• 0 vote