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Jordan Abu-Sirriya
Adhésion le 16 oct. 2021
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Dernière activité le 15 janv. 2025
Zendesk Customer Care
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Dernière activité effectuée par Jordan Abu-Sirriya
Jordan Abu-Sirriya a ajouté un commentaire,
Commentaire de la communauté Developer - Zendesk APIs
Hi Atef,
Thank you for reaching out! When an end-user messages a business's Instagram story, it is expected behavior that only the end-user's message will be displayed in the ticket. There will not be a reference to the Instagram story in the ticket. Hope this helps, and let me know if you need anything else.
Best,
Jordan
Thank you for reaching out! When an end-user messages a business's Instagram story, it is expected behavior that only the end-user's message will be displayed in the ticket. There will not be a reference to the Instagram story in the ticket. Hope this helps, and let me know if you need anything else.
Best,
Jordan
Afficher le commentaire · Publication le 03 mars 2022 · Jordan Abu-Sirriya
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Jordan Abu-Sirriya a ajouté un commentaire,
Commentaire de la communauté Q&A - Apps and integrations
Hello,
The issue regarding end-users not being able to respond to a business's Instagram story is now resolved. Thank you for your patience!
Best,
Jordan
Afficher le commentaire · Publication le 16 sept. 2021 · Jordan Abu-Sirriya
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