Zach Anthony

1. Communauté
2. Developer - Zendesk Apps Framework (ZAF)
3. Get Webhook for all customers who installed app.

Hi Ali, You are correct regarding the part required to listen to webhooks. You can find the full list of available event types here. Ticket events are currently only available via a linked trigger,...

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• Zach Anthony
• Création 14 novembre 2023 08:26
• 0 vote

1. Communauté
2. Developer - Zendesk Apps Framework (ZAF)
3. allow "requestStorageAccess" in sidebar application for secure cookie handling

It turns out that we did in fact release support for this today, hope this helps with everyone's use cases.

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• Zach Anthony
• Création 14 novembre 2023 08:10
• 0 vote

1. Communauté
2. Developer - Zendesk Apps Framework (ZAF)
3. Get Webhook for all customers who installed app.

Hi Ali, You can use apps requirements to declare webhooks as requirements. With apps requirements, when an admin installs the app, Zendesk will create the app's required resources in the admin's ac...

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• Zach Anthony
• Création 13 novembre 2023 23:49
• 1 vote

1. Communauté
2. Developer - Zendesk Apps Framework (ZAF)
3. allow "requestStorageAccess" in sidebar application for secure cookie handling

Hi Megumi, we're in the final stages of testing and plan to release this in the coming weeks. With respect to Google's Privacy Sandbox initiative, however, from what we have understood: Apps using...

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• Zach Anthony
• Création 13 novembre 2023 02:48
• 0 vote

1. Communauté
2. Developer - Zendesk Apps Framework (ZAF)
3. allow "requestStorageAccess" in sidebar application for secure cookie handling

Hi Megumi, apologies for the lack of updates on this post. This has been on our backlog for some time, however we are planning to actively work on this in the current quarter

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• Zach Anthony
• Création 9 octobre 2023 05:27
• 0 vote

1. Communauté
2. Developer - Zendesk APIs
3. Is there a way to notify an active webhook when a new guide article is published?

Hey Andrew Harris, we released support for a set of help center and community events back in April as per this announcement. Do the events now supported help cater for your use case, or are there g...

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• Zach Anthony
• Création 18 juillet 2023 23:52
• 0 vote

1. Communauté
2. Feedback - Developer Platform
3. Access response text of failed http actions in integration logs for ZIS

Hey Ahmed, I think it's possible that this has been added in the past year after you posted this feedback, so hopefully this helps somewhat. Thanks for sharing an example use case though around bei...

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• Zach Anthony
• Création 31 mai 2023 01:44
• 1 vote

1. Communauté
2. Feedback - Developer Platform
3. Access response text of failed http actions in integration logs for ZIS

Hi Ahmed, thanks for taking the time to provide some feedback on ZIS. I can see that you've mentioned that when a HTTP action is unsuccessful (e.g. returns 400), you would like to see the response ...

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• Zach Anthony
• Création 30 mai 2023 06:56
• 1 vote

1. Communauté
2. Feedback - Admin Center
3. Feature request - triggers associated to webhooks

Hi mfg, you can currently view all the triggers or automations associated with a given webhook by clicking on the Event Subscription tab on the Details page of the webhook. Alternatively, from the ...

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• Zach Anthony
• Création 17 mai 2023 04:07
• 1 vote

1. Zendesk updates
2. Announcements
3. Announcing webhooks for help center and community events

Hey Thomas, thanks for the additional insight into the use case for including a property that indicates the view permissions for an article. Given that articles are modelled internally with a relat...

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• Zach Anthony
• Création 2 mai 2023 23:02
• 0 vote