Chika Chima

1. Communauté
2. Feedback - Ticketing System (Support)
3. One click to download all the attchments

Hi Amy Chen, Thanks for your feedback and request. Can you further explain your use case on attachment preview and one-click-to-download? How would you be using this possible features? On which zen...

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• Chika Chima
• Création 10 janvier 2023 18:22
• 0 vote

1. Communauté
2. Feedback - Admin Center
3. Support - Ability to break attachment link in an outbound ticket update email

Jackson Vukovic - ADM Sure thing! I will private message you and set up a time to talk with me and possibly other PMs

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• Chika Chima
• Création 17 novembre 2022 17:50
• 0 vote

1. Communauté
2. Feedback - Admin Center
3. Support - Ability to break attachment link in an outbound ticket update email

Hi Jackson Vukovic - ADM Thanks for taking the time to writing out your use case! This was interesting to read and have documented this potential use case and feature. I would like to circle back w...

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• Chika Chima
• Création 14 novembre 2022 18:44
• 0 vote

1. Support
2. ...
3. Attachments and CCs
4. Are incoming ticket attachments scanned for viruses?

Hello! As promised here is a calendly link to sign up to hear more about your feedback on the new malware scanning feature!

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• Chika Chima
• Création 3 août 2022 22:38
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Malware Scanning - We Want Your Feedback!

Hello! As promised this is a calendly link to sign up to hear more about your feedback on this feature!

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• Chika Chima
• Création 3 août 2022 22:37
• -1 votes

1. Account
2. ...
3. Global security and user access
4. Managing malicious attachments

Hello! As promised this is a calendly link to sign up to hear more about your feedback on this feature!

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• Chika Chima
• Modifié 3 août 2022 22:37
• -1 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Malware Scanning - We Want Your Feedback!

Hi CJ Johnson I created a ticket for us to discuss more in detail

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• Chika Chima
• Création 25 juillet 2022 23:17
• -1 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Malware Scanning - We Want Your Feedback!

CJ Johnson Thanks again for using this forum for your questions and feedback. In regards to your question about this feature. The behavior of the malware scanning feature; automatically scans file ...

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• Chika Chima
• Création 25 juillet 2022 22:52
• -1 votes

1. Account
2. ...
3. Global security and user access
4. Managing malicious attachments

Hi Everyone, The Malware scanning feature has officially completed the automatic rollout July 14, 2022 to all Zendesk customers. Meaning, there is no additional settings or controls that needs to h...

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• Chika Chima
• Création 20 juillet 2022 19:51
• -1 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. malware scanning feature blocking certain companies daily business

Hi David Oegren We have sent you an email. Please kindly respond to the email at your earliest connivence. Thank you

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• Chika Chima
• Création 6 juillet 2022 20:50
• -1 votes