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Jade Kupa
Adhésion le 12 mai 2022
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Dernière activité le 12 mai 2022
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Dernière activité effectuée par Jade Kupa
Jade Kupa a ajouté un commentaire,
This is great, I am having difficulty however with the Conversations. Currently, they are flowing through to the Open ticket trays, and can not be replied to in there, I have admin access and we do not use the conversations like a Live Chat, we want it to come through as a ticket to answer.
Can Messaging with flow builder web widget only be used if you transfer to a live agent? Not a normal ticket with a High SLA that will be answered in priority if the articles can not be solved?
Afficher le commentaire · Publication le 12 mai 2022 · Jade Kupa
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