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Sudheer Gobburu

Adhésion le 16 oct. 2021

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Dernière activité le 27 sept. 2022

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Dernière activité effectuée par Sudheer Gobburu

Sudheer Gobburu a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

@... Can you please provide an update?

 

Afficher le commentaire · Publication le 27 sept. 2022 · Sudheer Gobburu

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Sudheer Gobburu a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Nicole,

As we are nearing the end of 2022, Can you please check with your product manager to see whether this feature would be added in Zendesk this year.

Thank you!

Afficher le commentaire · Publication le 19 sept. 2022 · Sudheer Gobburu

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Sudheer Gobburu a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Nicole,

Can you please let us know if this enhancement is going to be prioritized for 2022?

 

Afficher le commentaire · Publication le 12 janv. 2022 · Sudheer Gobburu

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Sudheer Gobburu a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Nicole - I see that there are no up votes yet on this request. Can you please let us know if the request would be taken up for enhancement? If yes, what would be the tentative timeline to add this feature in the product.

 

Afficher le commentaire · Publication le 13 juil. 2021 · Sudheer Gobburu

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Sudheer Gobburu a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Nicole,

We have a request from couple of customers where the tickets need to be closed by a particular user in that respective organization. This is a requirement from our customers which we are trying to meet if feasible.

Thanks,

Afficher le commentaire · Publication le 06 juin 2021 · Sudheer Gobburu

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Sudheer Gobburu a créé une publication,

Publication Feedback - Ticketing system (Support)

Request functionality to enable option for an end user to change a ticket to Mark as Solved & Submit for requests in their organization, of which they are not the requester

Publication le 05 juin 2021 · Sudheer Gobburu

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