Raphaël Péguet
Zendesk Certified Consultant
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Activité totale390
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Dernière activité
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Membre depuis
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Abonné à4 utilisateurs
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Votes110
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Abonnements141
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Activité récente par Raphaël Péguet-
Any news on this? Regards,
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A big issue is that if you have the "old" web widget live on your Website you can't test your messaging Widget! Or you have to make it live.
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Digital lines are super nice but how to ask the customer to fill his number before allowing him to call ? Would be nice such has the pre-form on the chat
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+1
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Actually even deleting them doesn't works well
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Even showing a report on Explore of Users without a phone number seems hard
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it's hard to find here how to write case "null" or case 0...
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Graeme Carmichael Thank you !! Nice tip, but don't you should add: Case 0: "0 Tickets"? Otherwise 0 would be in default which is very wrong
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Hi as a feedback, currently it is impossible to order initials greetings:
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Hi Zendesk, Can (and how) Answer Bot can crawl between several help center please? (especially for the messaging experience) Thank you,