Raphaël Péguet
Zendesk Certified Consultant
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Activité totale242
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Dernière activité
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Membre depuis
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Abonné à3 utilisateurs
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Abonnés0 utilisateur
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Votes76
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Abonnements88
Commentaires
Activité récente par Raphaël Péguet-
Yes thank you Brett the issue is known and is when you copy a inline side conversation image and past it on a ticket comment it arrives broken to the customer, Best regards,
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We still have the issue
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Bonjour, je suggère que vous supprimiez ou modifiez cette salutation 'français (France)" car il y a une erreur elle est en fait anglais, Cordialement :)
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Hi! I tried to set up an automatic for slack direct messages response by: - chat triggers - public comment Both of them didn't work, is it normal? Best regards! Raphaël
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Mateusz Gamroth thanks for the tips :)
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Nice update. Adding the ticket brand as a filter possibility would be nice too :)
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In fact I am hoping that this is possible but I guess no because tickets are permanently related to the user and the user to the org (such as that when you put a user in an org his/her previous tic...
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Hi Zendesk community, I am surprised that it doesn't works this way: { "organization_memberships": [ { "user_id": 6281526325405, "organization_name": "name of an org...
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il manque l'information: les rôles "Contributeurs" et "Agents lights" sont ils considérés comme "Agents et responsables" ou non? La réponse est: non pour les contributeurs (même avec les droits de ...
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Hi Zendesk community, There's no info about how to create a light agent. Is it possible to get the info please? Thank you,