Camille DORE

Hello, 

We have the feeling that an extra choice has been added on the organization part in order to define wether the authorized user can consult + not send comment / consult + send a comment. 

We believe it was not the case previously. 

We have a strong feeling that today, the users that had the authorization to access the tickets of all the org don't have anymore the possibility to comment the tickets, because their authorization are by default "access + no comment possible". 

Could you confirm me if this option is new / if anything change on this side recently ? 

Thanks a lot,