Recherches récentes


Pas de recherche récente

April Schultz's Avatar

April Schultz

Adhésion le 16 oct. 2021

·

Dernière activité le 01 déc. 2022

Suivis

0

Abonnés

0

Activité totale

6

vote

1

Abonnements

3

APERÇU DES ACTIVITÉS

Dernière activité effectuée par April Schultz

April Schultz a ajouté un commentaire,

CommentaireTicket management

Is there any plan to add Followers as an allowed field to bulk update? 

Afficher le commentaire · Publication le 17 mars 2022 · April Schultz

0

Abonnés

0

Votes

0

Commentaire


April Schultz a ajouté un commentaire,

CommentaireBuilding reports

How do I create an attribute that shows the date a ticket's status was changed from solved to closed? The new feature of being able to redact on a closed tickets will pose a problem in our current queries. It appears that if you redact on a closed ticket, the 'Ticket updated - date' field is updated to the date the redaction took place. We are displaying 'Ticket updated - date' with the 'Status' of closed on many queries since before this new feature, that date would never change. 

Afficher le commentaire · Publication le 22 sept. 2021 · April Schultz

0

Abonnés

0

Votes

0

Commentaire