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Anthony Pak

Adhésion le 16 oct. 2021

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Dernière activité le 21 oct. 2021

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Anthony Pak a ajouté un commentaire,

CommentaireMeasuring success

Hi Zendesk Team,
My company has recently started using the Zendesk CSAT automation service and I've had a couple questions about its limitations. Is there a way that I could perhaps implement an program that prompts customers to rate their experience on a 10 point scale? Also, a majority of the feedback from our customers does not include a comment. Is there a way that we could perhaps find a way to require a comment to be made whilst answering the survey?

Afficher le commentaire · Publication le 06 juil. 2021 · Anthony Pak

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