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Joey SALBERTER's Avatar

Joey SALBERTER

Adhésion le 22 oct. 2021

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Dernière activité le 05 déc. 2024

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Dernière activité effectuée par Joey SALBERTER

Joey SALBERTER a ajouté un commentaire,

Commentaire de la communauté Feedback - Apps and integrations (Platform)

Hello Zendesk,

Are you planning to make the Out of Office application usable by non-Admin users?

Currently, only Administrators can set agents to Unavailable, which is a serious security issue as we have to provide an Admin role to people who should not.

Thank you.

Afficher le commentaire · Publication le 05 juin 2023 · Joey SALBERTER

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Joey SALBERTER a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Devan La Spisa

Hello!

Do you have an update for us? Any plan to add "Time" value feature to the "Date" field?

Thank you,

Joey

Afficher le commentaire · Publication le 11 août 2022 · Joey SALBERTER

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Joey SALBERTER a ajouté un commentaire,

CommentaireMultiple language support

Hello!

What if the end-user is created from an outgoing e-mail? We noticed that the end-user was created with "English US" as language, even if we contact the customer in another language.

Any way to go around that?

 

Afficher le commentaire · Publication le 31 janv. 2022 · Joey SALBERTER

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