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Stephanie Ng

Adhésion le 22 oct. 2021

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Dernière activité le 19 nov. 2021

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Dernière activité effectuée par Stephanie Ng

Stephanie Ng a ajouté un commentaire,

CommentaireThird party and social messaging channels

Hi Sabra, It's working now thanks! 

Afficher le commentaire · Publication le 19 nov. 2021 · Stephanie Ng

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Stephanie Ng a ajouté un commentaire,

CommentaireThird party and social messaging channels

Thanks Sabra, in this case, I have already done both steps (adding the footer placeholder to the HTML template and updating the social buttons of Brands) and buttons still did not show up on emails. Please advise. 

Afficher le commentaire · Publication le 19 nov. 2021 · Stephanie Ng

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Stephanie Ng a ajouté un commentaire,

CommentaireThird party and social messaging channels

Hi Sabra, I have the same issue where the icon is not showing. May I know what will need to be inserted in the {{footer}}? thanks! 

Afficher le commentaire · Publication le 18 nov. 2021 · Stephanie Ng

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Stephanie Ng a créé une publication,

Publication Feedback - Chat and Messaging (Chat)

Agents are not able to broadcast a message to multiple users on WhatsApp channel or initially send out a WhatsApp message to the end users even when they have the user's contact number. 

It quite passive as agents need to wait for the end user to reach out.  It would be great to develop this as a feature and also able to broadcast a message. 

Thank you! 

Publication le 24 juin 2021 · Stephanie Ng

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