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Traci Lamm

Adhésion le 27 oct. 2021

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Dernière activité le 14 janv. 2022

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Dernière activité effectuée par Traci Lamm

Traci Lamm a ajouté un commentaire,

CommentaireEnd users and organizations

It would be great if we could customize what ticket fields show up for an end user as well. For example, it end user Traci has ticket for Form A and Form B, I would like to add Forms as a field we can see in the list of tickets for Traci.

Afficher le commentaire · Publication le 14 janv. 2022 · Traci Lamm

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Traci Lamm a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I also need this. Our use case is we have a form that is filled out by a tech after an installation is completed. In that form, they reference the parent ticket. I would like to be able to use a trigger or automation that would link those tickets upon submission.

Afficher le commentaire · Publication le 27 oct. 2021 · Traci Lamm

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