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Jacqueline
Adhésion le 25 avr. 2022
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Dernière activité le 14 déc. 2022
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Dernière activité effectuée par Jacqueline
Jacqueline a ajouté un commentaire,
Hi Zendesk Team,
I have one ticket (#abcd) in particular where Requesters had history of sending new ticket to support+idabcd@mycompany.com, which we have already advised requester to send to support@mycompany.com instead.
Requesters Forwarded the email (where he sent to support+idabcd@mycompany.com) to the correct support@mycompany.com without the wrong address, but the new email still threaded to #ticketabcd.
Please advise if this should be the correct behavior?
Afficher le commentaire · Modification le 16 juin 2022 · Jacqueline
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Jacqueline a ajouté un commentaire,
I have the same concern as Syd and I have over 120+ names to clone over. Would be good to see this implemented, like cloning triggers/views.
Thanks!
Afficher le commentaire · Publication le 20 mai 2022 · Jacqueline
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Jacqueline a ajouté un commentaire,
I would like to see the settings of the target I set up but there is no Edit button in Admin Center > Apps and Integrations > Targets > Targets.
The target in the screenshot below has no link to another page.
Afficher le commentaire · Publication le 25 avr. 2022 · Jacqueline
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