Recherches récentes
Pas de recherche récente

Jasmine Gilbert
Adhésion le 26 janv. 2023
·
Dernière activité le 30 oct. 2024
Suivis
0
Abonnés
0
Activité totale
11
Votes
2
Abonnements
5
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Jasmine Gilbert
Jasmine Gilbert a ajouté un commentaire,
This sounds really interesting, but before i invest time and effort exploring it are you able to advise which ZD plans it will be enabled for once released, and/or if there are going to be additional charges?
Thanks
Afficher le commentaire · Publication le 10 juin 2024 · Jasmine Gilbert
0
Abonnés
0
Votes
0
Commentaire
Jasmine Gilbert a ajouté un commentaire,
Dane Is it possible to remove the ‘Mark as solved’ option for end users in the help center? We rarely assign tickets to individual agents so this option is rarely available for our users, the result is unnecessary confusion and disappointment.
Afficher le commentaire · Publication le 30 avr. 2024 · Jasmine Gilbert
0
Abonnés
0
Votes
0
Commentaire
Jasmine Gilbert a ajouté un commentaire,
After trawling through various discussions I found that just this month Zendesk released a new agent home page (https://support.zendesk.com/hc/en-us/articles/5064623131418) that may meet some of the requirements mentioned here.
Afficher le commentaire · Publication le 04 janv. 2024 · Jasmine Gilbert
0
Abonnés
0
Votes
0
Commentaire
Jasmine Gilbert a ajouté un commentaire,
Hi... Is it possible for end users to set org level ticket sharing/visibility themselves? Rather than a zendesk admin setting it for them. Thanks
Afficher le commentaire · Publication le 27 mars 2023 · Jasmine Gilbert
0
Abonnés
0
Votes
0
Commentaire