Recherches récentes


Pas de recherche récente

Grey Space's Avatar

Grey Space

Adhésion le 09 sept. 2022

·

Dernière activité le 01 juin 2023

Suivis

0

Abonnés

0

Activité totale

6

Votes

0

Abonnements

3

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Grey Space

Grey Space a ajouté un commentaire,

CommentaireSetting up Talk

Hello,

If the callback greeting is playing, will the call be presented to agents? We are trying to build a workaround to have the callback greeting offered after 30 seconds. We made the callback recording 30 seconds of hold music, then the callback instructions happen.

If they are listening to that 30 seconds of music, will the call be offered to agents in that time?

Afficher le commentaire · Publication le 01 juin 2023 · Grey Space

0

Abonnés

0

Votes

0

Commentaire


Grey Space a ajouté un commentaire,

CommentaireBuilding reports

Hey Daniel Aron,

Is there a more specific release date for this yet? We are in Q4 and without this reporting Flow Builder isn't a tool we can fully roll out.

Thanks,

Jake

Afficher le commentaire · Publication le 13 oct. 2022 · Grey Space

0

Abonnés

1

vote

0

Commentaire


Grey Space a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hello,

If we can't change the copy can you change it for us? The way it is currently worded makes it sound like the person can ask another question. When they do ask another question nothing is happening because they are at the end of the flow.

Thanks,

Jake

Afficher le commentaire · Publication le 15 sept. 2022 · Grey Space

0

Abonnés

0

Votes

0

Commentaire