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Wayne Kamiya

Adhésion le 15 mai 2023

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Dernière activité le 01 juin 2023

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Wayne Kamiya a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

I need this feature as well.   It's been 3 1/2 years since this feature request was posted on Community.   Any idea when it might be implemented?    Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads.   It would be very helpful to know all the customer users who were CC'd on the tickets. 

Afficher le commentaire · Publication le 01 juin 2023 · Wayne Kamiya

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Wayne Kamiya a ajouté un commentaire,

CommentaireTicket customization

Agree with previous user comments.   We need to apply the custom statuses at least to our different brands, but ideally to groups as well.

Afficher le commentaire · Publication le 15 mai 2023 · Wayne Kamiya

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