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LockitNetwork Support 1
Adhésion le 13 janv. 2022
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Dernière activité le 14 janv. 2022
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Dernière activité effectuée par LockitNetwork Support 1
LockitNetwork Support 1 a ajouté un commentaire,
Thank you, Sidney! That is the feature I am looking for. I upvoted that post.
Afficher le commentaire · Publication le 14 janv. 2022 · LockitNetwork Support 1
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LockitNetwork Support 1 a ajouté un commentaire,
We need this useful feature as well.
Afficher le commentaire · Publication le 14 janv. 2022 · LockitNetwork Support 1
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LockitNetwork Support 1 a créé une publication,
Zendesk support suggested to post this feature request here.
There is an option in each ticket merge to inform requesters and people in CC about the merge of the ticket. There is the option 'Requesters and people in CC can see this comment' for both tickets. This option is enabled by default (see the blue check marks in the attached screenshot). Is there any way to NOT have this option enabled by default? In our case we need to manually deselect this option each time a ticket merge is necessary.
Publication le 13 janv. 2022 · LockitNetwork Support 1
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