Naghash Baghdasaryan
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Naghash Baghdasaryan-
Naghash Baghdasaryan a créé une publication,
Agent's profile pictures are not seen in the emails because of the new simplified email threading.
Agent's profile picture is not displayed in the emails because of the new simplified email threading.This is a real limitation to interact effectively with the end users.Please, provide a workaroun...
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Naghash Baghdasaryan a ajouté un commentaire,
Hi Sean,Is there any change/update on this topic?We are still using a paid admin seat for the Jira integration.
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Naghash Baghdasaryan a ajouté un commentaire,
Hi Lisa Tam,It would be great to be able to use regex field types in the Bot flow.One very useful use case is checking the GPA format provided by the end user.
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Naghash Baghdasaryan a créé une publication,
Limitation of 200 tickets linked to a Jira issue.
Currently, up to 200 tickets can be linked to a Jira issue. There is a limitation.It would be great to be able to link over 200 tickets to a Jira issue.
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Naghash Baghdasaryan a créé une publication,
Zendesk Ticket Count limit in Jira
The Zendesk Ticket Count limit in Jira.The linked Tickets field shows 99+ in Jira, and with Zendesk Ticket Field not updating it makes it almost impossible to check the actual number of tickets if ...
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Naghash Baghdasaryan a créé une publication,
Zendesk is sparing a paid seat for Jira integration
It is not a good solution by Zendesk to spare a paid seat for Jira integration.There is an option to disable creating the integration without the Jira user, but then, the updates will be shown by t...
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Naghash Baghdasaryan a créé une publication,
Multibranding email template for 7 languages
Since the Dynamic Content is not enabled for email templates, you can use this code for multibranding and multilanguage email templates in 7 languages:(change the BrandName1 and BrandName2 to your ...
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Naghash Baghdasaryan a ajouté un commentaire,
I came across the same problem and the only solution for the multibranding and multilanguage email template I was able to build is the following for 7 languages:(change the BrandName1 and BrandName...