Denis Oskolkov
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Dernière activité effectuée par Denis Oskolkov-
Denis Oskolkov a ajouté un commentaire,
Appreciate the prompt response! I'm looking into mentioned vendors to see if they can address what we are looking for. While we of course leverage SLAs, the use case is narrower here. I'm looking...
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Denis Oskolkov a créé une publication,
In ticket alert based on time tracker
RéponduHi everyone, I'm looking to implement the following scenario: When a ticket is open, time tracker automatically starts. If there's no public/internal comment made within X minutes, an alert is se...
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Denis Oskolkov a ajouté un commentaire,
Same question, any chance you can give users control over follow-ups? It's been a while...