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Chris V

Adhésion le 01 nov. 2022

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Dernière activité le 03 nov. 2022

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Chris V a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Thanks all for replying. Zendesk support said they are getting more reports similar to ours and are looking into it.

Afficher le commentaire · Publication le 01 nov. 2022 · Chris V

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Chris V a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

1. Revision history shows red crossed-out text (which I did not do) with NULL above it

2. The next revision 3 seconds later in the revision history, completely blank except for NULL

Afficher le commentaire · Modification le 01 nov. 2022 · Chris V

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Chris V a créé une publication,

Publication Q&A - Help center and community

Hello,

At some point between October 21 and now, various published articles in my company's database are showing as blank when I open them up in the Guide editor. They are normal when accessing their published URLs, but within the text editor they are blank. 

When I look at the revision history, it shows that the last change was that the body text was removed and replaced by NULL in green letters. 

Can anybody explain this? 

Publication le 01 nov. 2022 · Chris V

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