Avatar

Chris Whyno

  • Activité totale
    6
  • Dernière activité
  • Membre depuis
  • Abonné à
    0 utilisateur
  • Abonnés
    0 utilisateur
  • Votes
    1
  • Abonnements
    2

Aperçu des activités

Dernière activité effectuée par Chris Whyno
  • Avatar

    Chris Whyno a créé une publication,

    Migrating FROM Agent Workspace

    Répondu
    1. Communauté
    2. Feedback - Chat and Messaging (Chat)

    Our organization migrated to Agent Workspace about a year ago and switched from Chat to Messaging. Since then, we have experienced a lot of dropped chats. Our thought was to hopefully swap back to ...

    • Chris Whyno
    • Création
    • 3 abonnés
    • 1 commentaire
    • 0 vote
  • Avatar

    Chris Whyno a ajouté un commentaire,

    1. Communauté
    2. Zendesk Suite Q&A
    3. Messaging vs Chat

    Interesting. Whenever we have reached out, we've been told there is nothing that can be done and it must be a browser issue.

  • Avatar

    Chris Whyno a créé une publication,

    Messaging vs Chat

    1. Communauté
    2. Zendesk Suite Q&A

    Our org used live chat for a while and experienced decent success. We then transitioned to a tiered support system where specific routing was needed, therefore messaging became the requirement. Sin...

    • Chris Whyno
    • Création
    • 5 abonnés
    • 2 commentaires
    • 2 votes