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Paul Garrett

Adhésion le 16 oct. 2021

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Dernière activité le 23 mars 2023

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Publication Feedback - Ticketing system (Support)
Ability to set child ticket fields via macro

There is an option when creating child tickets via side conversations to set child ticket fields. It would be helpful if the options within that field were able to be selected when using a macro. Currently our internal process asks for 2 of the 3 boxes to be checked and it has to be done manually which has caused some issues.

Publication le 23 mars 2023 · Paul Garrett

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