Bethany Castillo

This pop-up has definitely decreased my efficiency over time. I often make more than one update to a ticket, and having to wait for the pop-ups to expire or clicking to exit, takes time away from either refreshing my apps and/or moving to the next ticket as soon as possible. Additionally, I rarely use the pop-up to reference ticket updates or changes, so it's never used for it's intention anyway. 

If anything, it would be helpful to have the pop-ups appear in an area that will not block access/views to highly referenced areas of the screen. Thanks!