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Shawnna Innis

Adhésion le 22 oct. 2021

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Dernière activité le 24 janv. 2022

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Dernière activité effectuée par Shawnna Innis

Shawnna Innis a ajouté un commentaire,

CommentaireTicket management

We are seeing an issue in our Zendesk instances that attachments are now all sending as links to the end users (although they show as files in the agent comments) in spite of having the setting "Include Attachments in Emails" configured correctly, file sizes being appropriate and no private attachment settings configured.  This appears to have just started in the last three days - is anyone else experiencing this or know how to work around it?

Afficher le commentaire · Publication le 24 janv. 2022 · Shawnna Innis

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