Lucy

Hi everyone. A feature that would be really useful would be the ability to have some control over what Community content displays in the search results of our Help centre for all users.

We're considering starting a more social type of topic for introductions in our Community at the moment, but don't want it to impact on the self-service purpose of our forum and be the cause of irrelevant information potentially clogging Help search results.

I understand that visibility settings can be set for admin agents and managers, but the ability to also restrict visibility on some for all users would be great. 

Is this something that might be in the pipeline, or that anyone else would like to see?

We've also had a few users reporting this on our Community. Thanks for raising Artur Figueiredo and for investigating Brett Bowser 😃 

Terrific to read that work is going to be started on developing this feature. 

In the meantime I'm using the suggested workaround for archiving duplicate or irrelevant posts by moving them into an admin-only topic that can't be seen by community members. As admins, we see the total number of posts and comments users have across all topics (including the hidden 'archived' one) and award badges accordingly. A user has now pointed out that he sees a discrepancy between the number of comments he's made vs. the badge he's been awarded for number of comments. 
Is there a way that we can enable the total number of comments/posts displayed on a user's profile to include the archived ones? We consider these to still be relevant towards someone's total. Thanks so much for any advice.