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Will Fitzpatrick

Adhésion le 27 juin 2023

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Dernière activité le 13 juil. 2023

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Dernière activité effectuée par Will Fitzpatrick

Will Fitzpatrick a ajouté un commentaire,

CommentaireWhat's new in Zendesk

Zendesk settings have changed. Unavailable associates can be assigned tickets. I just looked through June and July releases, no mention of this change

Afficher le commentaire · Publication le 13 juil. 2023 · Will Fitzpatrick

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Will Fitzpatrick a ajouté un commentaire,

CommentaireSetting up Agent Workspace

The Zendesk Customer Support link just posted...

oops

The page you were looking for doesn't exist

Afficher le commentaire · Publication le 27 juin 2023 · Will Fitzpatrick

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Will Fitzpatrick a ajouté un commentaire,

CommentaireSetting up Agent Workspace

I am the admin and was just notified of this "upgrade" today via a banner in Zendesk this morning/ We have until July 18 to get all our people trained during quarter end and fiscal year end!?... Perhaps if we did not have 5 different Zendesk account reps assigned to our account in the past 2 years. Someone from Zendesk could properly facilitate these types of changes. Just one month after we were notified of a 20% increase in price. 

Afficher le commentaire · Publication le 27 juin 2023 · Will Fitzpatrick

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