Christopher Wooten
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Dernière activité effectuée par Christopher Wooten-
Christopher Wooten a ajouté un commentaire,
Set this up on one of my channels but it does not do any workflow when people @mention me on the channel. Does it not work in a specific Channel?
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Christopher Wooten a créé une publication,
Need to add first tag (integer) to a webhook
Have tried using {{ticket.tag.first}} and {{ticket.tag | first}} both of which only pull the first number in the tag, not the entire number. Can anyone help?
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Christopher Wooten a ajouté un commentaire,
Christopher Kennedy Thanks for the feedback. We have since pivoted to creating an internal brand to use their widget in these situations
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Christopher Wooten a ajouté un commentaire,
I am in the same boat. Where is this in the cycle? It has been past 9 months since the official comment Amisha Sharma. Can you provide an update?
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Christopher Wooten a ajouté un commentaire,
Greg Katechis I am having a similar issue where I am trying to create a proactive chat for a customer via the API and I am unable to. Is there a reason this functionality is being blocked?
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Christopher Wooten a ajouté un commentaire,
Looks like there is still no update here.
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Christopher Wooten a ajouté un commentaire,
Love the new view and the form features. I used to have a huge google sheet I used to have to use. When did this hit prod?
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Christopher Wooten a ajouté un commentaire,
Its usually one or two a week. The issue is when the agents need to have it done but only the admins can get to it. The idea is to enable the agents to run a command from either slack or Zendesk to...
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Christopher Wooten a créé une publication,
Block Numbers via the API
RéponduAs our call volume goes up so to is the amount of numbers we have to block. Being able to route a slack message or a macro to an api call would lesson a simple issue for our ops team.
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Christopher Wooten a ajouté un commentaire,
Same issue here. We need a better way to handle follow-up tickets with users.