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Mike Jang

Adhésion le 13 déc. 2021

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Dernière activité le 01 févr. 2022

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Mike Jang a ajouté un commentaire,

CommentaireZendesk basics

Is it possible to have subscriptions for two teams at different levels (such as Professional and Enterprise)? If so, can the two teams share content, specifically Zendesk articles?

Afficher le commentaire · Publication le 01 févr. 2022 · Mike Jang

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Mike Jang a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Any progress on this? For me, the ideal would use a Git repository as the single source of truth. Standard content management systems (CMS) such as Hugo, Jekyll, Gatsby, etc. already include this feature. 

If we could import pages from Git repositories, processed by the CMS of our choice, into a Zendesk article, that'd be best. 

In a past job, the organization that I worked for had to move away from Zendesk because of the lack of this feature. I'm wondering if I should recommend the same for the organization that I work for now.

Afficher le commentaire · Publication le 13 déc. 2021 · Mike Jang

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