Kai Schmitte
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Dernière activité
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Dernière activité effectuée par Kai Schmitte-
Kai Schmitte a ajouté un commentaire,
Rather short test as the main needed features to even create a dashboard are not there: No Tabs No Bookmarks These two features are the main reason to use a dashboard and not a report. Means: C...
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Kai Schmitte a ajouté un commentaire,
Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? Bookmarks allow to chose between different scenarios on a das...
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Kai Schmitte a ajouté un commentaire,
Thanks Eugene Orman, Realized that the screenshot was from my first test. And that the last issues have been with the general setup of the report -> I needed to set up the full axis to be % and a...
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Kai Schmitte a ajouté un commentaire,
Hi Eugene Orman, thanks for the answer. Unfortunately not helpful - the example with the calculated metric doesn't work regardless of the aggregator:
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Kai Schmitte a ajouté un commentaire,
I have a similar issue to Ilia Kosenko: I need a constant KPI goal line in reports. Something that usually shows up on the secondary axis. All solutions only work on the primary axis... @Zendesk:...
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Kai Schmitte a créé une publication,
Feature: Allow switch on/off Explosion in Report from Dashboard
There should be a possibility to switch on/off the use of the "Explosion" in a report from within the Dashboard view. Use case: Report (columns) with 2 different Attributes in the "rows" section. S...
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Kai Schmitte a ajouté un commentaire,
Dane, thanks for the reply. The aim is to have a stacked column with the top 5 ticket subjects for the last 14 months to see if the distribution of ticket subject changes. I just want to be able...
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Kai Schmitte a ajouté un commentaire,
No ability to search for a specific mail domain? I'm looking for all ticket requestors that use a mail address with a specific mail domain - to identify users which should belong to the company (or...
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Kai Schmitte a ajouté un commentaire,
Dane: How would I report on data with a long "name"? Currently I need a 14-month review of Ticket Subjects (they have long, descriptive names) as a stacked bar. Even the Top5 version cuts 2-3 desc...
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Kai Schmitte a ajouté un commentaire,
The real problem is when the data is used outside of Zendesk. Like an export or the need to show the data in a presentation. Here the scrolling possibility can't be used. Please take the need to ...