Tobias Hermanns
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Activité totale38
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Dernière activité
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Abonné à0 utilisateur
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Votes14
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Abonnements12
Aperçu des activités
Dernière activité effectuée par Tobias Hermanns-
Tobias Hermanns a ajouté un commentaire,
HI Volkan, Yes, please add us here so that we can double-check migrating the current solution into a new one with our dev team. Thanks.
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Tobias Hermanns a ajouté un commentaire,
HI Barry, any timeplan for API here? We control Talk Agent Status by Time Measurement App right now and to convert to new tool, we need it. Thanks. Tobias
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Tobias Hermanns a ajouté un commentaire,
We got the same feedback around the team, agents see too much free space before see the real work and need scroll more...Please adjust button location to right site under "Action" and filter it / e...
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Tobias Hermanns a ajouté un commentaire,
Hi, is there any update here on the roadmap, we also urgently need this ability here? Thanks.
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Tobias Hermanns a ajouté un commentaire,
Hi, please add us too for feedback. Thanks. Tobias
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Tobias Hermanns a ajouté un commentaire,
We need mandatory migrate to Workspace because of some feature and enhancements we need. I raise similar and more feedback years ago during early Agent Workspace phase. They didn't change anything ...
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Tobias Hermanns a ajouté un commentaire,
I still have 2 issues with Agent Workspace. 1. Sometimes a new comment isn't loading in open ticket tab it shows scroll down but no content equal is agent or end-user update. I need close the tab ...
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Tobias Hermanns a ajouté un commentaire,
Hi, yes please enhance it. Thank you
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Tobias Hermanns a ajouté un commentaire,
HI David, i found it yesterday too and add myself here, thanks! Tobias
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Tobias Hermanns a ajouté un commentaire,
Hi David, we tried it but we have many issues (comment overlapping, comments can´t read, Red Warning without Error message, Tickets can´t be updated .. ...) Would you be so kind be in touch with us...