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Nicole Geosits

Adhésion le 06 sept. 2024

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Dernière activité le 06 sept. 2024

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Commentaire de la communauté Feedback - Ticketing system (Support)

Nicole at Acuity Scheduling here! Appreciate this being considered for this year as mentioned in Shawna's post back in May. 

 

Removing this as a default at a minimum would be an efficiency gain for those of us that need to manually merge tickets as well as create a clearer customer experience. For my  that don't normally merge tickets un-clicking BOTH tick boxes can be missed and the customer ends up reaching out confused and frustrated. 

Afficher le commentaire · Publication le 06 sept. 2024 · Nicole Geosits

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