Stacy Soley

Hello, We currently use Guides as the opening page for clients to enter support tickets. But we have made a more elaborate guide with articles and other information.  It is currently in preview.  I switch it to "live" but all the pages have the error message that they do not exist.  We have activated the help center, so I am not sure why we receive this message.

Hi David, thank you for the reply. 

I have made the theme live, but after I do every page comes back with "this page you were looking for doesn't exist"  They exist in preview.  The information I found in help said to make sure "If you have not activated your Help Center, the page won't be visible to customers when visiting the URL." but this is active as we use a simple 1-page version of guides today.  I have built out multiple pages with articles, but when I make the site live it says none of the pages exist.  Do you know why?

Thank you,

Stacy

We currently have a live Copenhagen theme.  I want to turn another theme live (it is currently in preview) I need to test that my tags and user segments are properly working, but then after testing want to turn it off and revert back to my current theme until the preview site is ready for "launch" and will be the permanent live theme.

Will there be any issues getting the original theme back on?  Is there anything special I need to do.  I don't want to accidently deleted or replace the current Copenhagen, but simply turn if off temporarily while a different theme is turned on for a short time.  

thank you