Ajay Paul

1. Communauté
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

Hi Arpan, Is there an update on a particular resolution as this is an ongoing issue we can do without.   Thanks!

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• Ajay Paul
• Création 22 novembre 2022 13:50
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Assignee choicelist includes all users

+1 to this post. Seems strange how the original post was raised 4 years ago and the issue is still prevalent. Can we please get some traction on this.

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• Ajay Paul
• Création 11 novembre 2022 15:04
• 0 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Add first name shortcut in chat

Additional bump. Can we get some traction on this request? Seems to be a pain point for a lot of customers who are attempting to provide a personal touch to end user experiences.

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• Ajay Paul
• Création 22 juin 2021 10:57
• 1 vote