Olivier Degardin
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Activité totale97
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Dernière activité
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Publications
Activité récente par Olivier Degardin-
Limited results via the Zendesk API: ...api/v2/organizations = different results than with URL ...agent/organizations
Hi, with my tets, it seems the API/V2/ORGANIZATIONS... only provides the list of the tickets which have been updated for the last 4 months (120 days). Is there a possibility to obtain the complete ...
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"Submit a request" without being connected creates a ticket if you add an e-mail in CC (via the Form) with the agent in copy (CC) as a requester
Hello. We faced some issues which have been identified (root cause) by your Support team. Good job, well done - details here => https://support.zendesk.com/requests/10246937 If one of our authentic...
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More than 20 segments have to be 'Visible...' in the Help Center.
Zendesk Product Management / Support teams don't care about this BUG. In this Zendesk article: https://support.zendesk.com/hc/en-us/articles/4408837707290, it's written "You can create as many as 2...
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Have a native way (relative URLs) to easily update all incorrect hyperlinks in all articles
Hi. Why doesn't Zendesk Architecture Team declare any relative URLs instead of absolute URLs in the code? Should the structure be changed in 2022? Our original help center is in French.We have sta...
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To allow a click on a picture inside an article to obtain a pop-up then enlarge it
Salut. Ce serait bien de permettre un 'clic' (zoom) sur une image à l'intérieur d'un article pour obtenir une pop-up puis de l'agrandir une fois que vous l'avez sélectionnée. Si le contenu original...