Michael Thomas

Any update when there will be able to export the logs? Right now viewing the logs there a browser integration issue where you need to close the side bar to continue scrolling down.

Thanks for the code, but this will not work in my case, as I want to warn them before the submit, so as they add new CC I want do my check, so that why i was listening to the ticket.collaborators.changed, I might know the reason why organization array is empty, I just have to do a few test.

Hi Greg,

Reason why I want to listen to the event listener, is I want to warn the user before they save the ticket, that they're about to send a message to someone who is not in the requestors organization. So using the method instead will be after the fact which is to late.

Here is my github path for project https://github.com/mthomas-github/zd_cc_app

Hello

I've issue I have created an app using ZCLI, and I listening to 'ticket.collaborators.changed' and what I notice is Organization array is empty every time even time a collaborator is added, I just want to know if this known issue or will not return the organization in the array.

Hello

 I have developed a ZIS Integration and looking to use a Config setting within the jq Match(), I was wondering if it was possible to use a value from my Config that is the search pattern?

Hi Eric,

I'm looking away to filter the tickets that are returned based on a certain tag, so instead of showing a use all tickets I only with show them ticket with "x tag" is this possible? 

With a custom app is possible to intercept the open ticket view and return my own ticket based on a tag and custom role?

I just created a user with a custom Role, he currently has 1 person in his organization when I search for a user not in his Org on CC's its returned.