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Robert Cook

Adhésion le 04 avr. 2023

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Dernière activité le 04 avr. 2023

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Robert Cook a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

This is an issue for our company due to the high volume of tickets were follow up on after initial response, and having to search through pages upon pages by clicking next, instead of being able to select a specific page number, is a detriment to our speed. Please bring back the page numbers.

Also, please, PLEASE, Bring Back Subject Sorting. When use specific email subjects as part of forms for our customers, and they result in those tickets having the same subject line. Without being able to sort by Subject, we have to skip between tickets, which can cause delays and potential mis-clicks during the process.

Afficher le commentaire · Publication le 04 avr. 2023 · Robert Cook

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