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Matthew Wyckoff

Adhésion le 17 janv. 2022

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Dernière activité le 29 juin 2022

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Dernière activité effectuée par Matthew Wyckoff

Matthew Wyckoff a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Agreed. Terribly inconvenient when the product doesn't allow you to log in so you can't access the support chat... traditional email only elicits a form response about being unmonitored.

Further, when checking the Zendesk status page, the issue wasn't listed. Scrolling to the bottom of the page to report the issue, by using the "Tell us." link, takes you to a page that no longer exists. 
https://support.zendesk.com/hc/en-us/articles/4404617865498

Thankfully, our account executive was very responsive.

Afficher le commentaire · Publication le 29 juin 2022 · Matthew Wyckoff

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