Black Belt Bots

Can I turn the pre-chat form off?

would that solve the problem?

I need to send data to the agent before the chat starts. Can the offline form be on the whole time for example?

Is there any other solution to this problem?

Oh there is also update settings can you share some code to do this??

I tried to follow the docs but I did not find a solution for prefilling the description or any custom fields in the webWidget form.

I need to fill the webWidget form a JS function

In this code launcher does not work and the prefill description does not work. I tried to move zESettings inside the function but that did not work. I tried add the zE('webWidget', 'identify') block and that did nothing. So I do not have anything else to try please help.

zESettings works for prefiling data only on page load. Is there any other function that could be used to prefill the the description?