Recherches récentes
Pas de recherche récente
RyanMichael Hirst
Adhésion le 16 oct. 2021
·
Dernière activité le 27 déc. 2023
Suivis
0
Abonnés
0
Activité totale
9
Votes
0
Abonnements
3
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par RyanMichael Hirst
RyanMichael Hirst a créé une publication,
We have an app on zendesk that renders the web widget with the following code
This used to work but is not failing on all 200 instances that we have the app installed on.
We have tried reverting our help center theme back to the default theme but that is not the issue. We are able to render the web widget fine on other websites. But within the context of an app installed on a zendesk website the widget does not load. (i.e. https://indigovstaging.zendesk.com)
How should we proceed to debug this? We h
Publication le 03 déc. 2021 · RyanMichael Hirst
0
Abonnés
2
Votes
1
Commentaire
RyanMichael Hirst a ajouté un commentaire,
Sweet! Thanks a lot Eric really appreciate it
Afficher le commentaire · Publication le 15 juil. 2021 · RyanMichael Hirst
0
Abonnés
0
Votes
0
Commentaire
RyanMichael Hirst a ajouté un commentaire,
Hey Jeff so I just verified that this method works within the context I am getting the error from
window.client.set('ticket.assignee', { groupId: xxx, userId: xxx });
I am trying to call
window.client.set('comment.text'. '');
from an app that is in the ticket_editor location. That's where the method should work right?
Afficher le commentaire · Publication le 13 juil. 2021 · RyanMichael Hirst
0
Abonnés
0
Votes
0
Commentaire
RyanMichael Hirst a ajouté un commentaire,
1. I can replicate on firefox and Chrome.
2. The comment exists in the dom node on dev tools under the "zendesk-editor--rich-text-comment" div.
3. I don't see a clear button under the "Internal Note" section on the ticket view page. Where is that?
I am pretty sure there is a bug with the comment.text setter. All the other client setters / functions work for me.
Afficher le commentaire · Publication le 13 juil. 2021 · RyanMichael Hirst
0
Abonnés
0
Votes
0
Commentaire
RyanMichael Hirst a ajouté un commentaire,
Yeah we have the same src in our script tag
Afficher le commentaire · Publication le 12 juil. 2021 · RyanMichael Hirst
0
Abonnés
0
Votes
0
Commentaire
RyanMichael Hirst a créé une publication,
I am using the ZAF client on a number of environments and have been trying to debug why this particular method window.client.set('comment.text', '') does not work on one of them.
It works on all others except one. Is it possible that the problem environment is running an older version of the ZAF client?
Publication le 07 juil. 2021 · RyanMichael Hirst
0
Abonnés
6
Votes
14
Commentaires