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Matt Dineen
Adhésion le 05 mai 2023
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Dernière activité le 05 mai 2023
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Dernière activité effectuée par Matt Dineen
Matt Dineen a ajouté un commentaire,
I would also like to see this functionality - it would clearly be of business benefit if the Merge facility had a 2 new options associated with it:
a) Warn - Warning pops up, but allows merge if organisation is different
b) Prevent - Warning pop up and stops the merge is the organisation is different.
I would use b) right now if it was an option (a support consultant incorrectly merged one ticket with a different client/org). The consequences of doing this on the 'wrong' ticket could potentially be serious.
Afficher le commentaire · Publication le 05 mai 2023 · Matt Dineen
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