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Matthew Peng

Adhésion le 24 nov. 2022

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Dernière activité le 29 mars 2023

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Dernière activité effectuée par Matthew Peng

Matthew Peng a ajouté un commentaire,

CommentairePublishing and sharing dashboards

Hi team,

This is really helpful and useful feature. Since this feature is still in the Beta version and the dashboard builder (Beta) is also in Beta, can I know if there is any ETA that these features will be fully available(not in Beat anymore)?

Thanks!

Afficher le commentaire · Publication le 29 mars 2023 · Matthew Peng

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Matthew Peng a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

Hi team, 

As mentioned by Karen, "To re-iterate on the timelines, we will be looking at a release in q4" - Could we have any update on the release plan? Once it's released, can we take that it's possible for us to get the available metric to show the availability of agents by date, for example, how long an agent has been online/away for that day?

Afficher le commentaire · Publication le 24 nov. 2022 · Matthew Peng

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