Victoria Dvornikova

1. Communauté
2. Feedback - Ticketing System (Support)
3. Views limitation

My Team Lead needs to see more Personal views for daily monitoring. I know that we can use Dashboard for this monitoring, but dashboard updates only once per hour but we need more frequent updates.

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• Victoria Dvornikova
• Création 11 février 2022 08:25
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Follow article feature to notify users of article content updates

Hello, For some types of articles it would be really useful to allow (maybe by specific setting, not as a default) to notify customers about article updates. 

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• Victoria Dvornikova
• Création 12 juillet 2021 16:00
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Team Publishing: Comments to Assignee

Hi,  I completely agreed with the fact that the article review process should be improved in comment and assignation scenarios!

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• Victoria Dvornikova
• Création 19 juillet 2021 14:04
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. What's the best way to peer review an article?

Hi, I have received a question from our Publishers team about improving the process of Assigning the article to Author to edit/fix some points. Currently this Assign window is so small that Publish...

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• Victoria Dvornikova
• Création 19 juillet 2021 14:01
• 1 vote